Begin Your Journey

Terms and Conditions for NW Apothecary

Effective Date: 11-21-2024

Welcome to NW Apothecary! These terms and conditions govern your use of our website (https://nwapothecary.com) and services. By accessing or using our website, products, or services, you agree to comply with these terms. If you do not agree, please refrain from using our site or services.

1. General Information

  • Ownership: NW Apothecary is owned and operated by NW Apothecary, LLC
  • Purpose: We provide herbal products, consultations, and educational resources to support your holistic wellness journey.
  • Eligibility: By using our services, you confirm that you are at least 18 years old or have the consent of a legal guardian.

2. Herbal Products and Services

  • Not Medical Advice: The information and products provided on our website are not intended to diagnose, treat, cure, or prevent any disease. Always consult a qualified healthcare professional before using herbal remedies, especially if you are pregnant, nursing, taking medication, or have a medical condition.
  • Customization: Consultations with Julie Nelson may result in personalized herbal protocols. These are tailored to your unique needs based on the information you provide.
  • Product Use: You are responsible for using our products as directed. NW Apothecary is not liable for misuse or adverse effects resulting from failure to follow instructions.

3. User Responsibilities

  • Accuracy: You agree to provide accurate and complete information when interacting with our services, including medical details submitted via JotForm for consultations.
  • Compliance: You agree to use our website and services in compliance with all applicable laws and regulations.
  • Prohibited Actions: You may not use our site to:
    • Post or transmit harmful, offensive, or illegal content.
    • Attempt to gain unauthorized access to our systems or data.

4. Orders and Payments

  • Pricing: Prices for products and services are listed on our website and are subject to change without notice.
  • Payments: All payments are processed securely via third-party payment providers. NW Apothecary does not store your payment details.
  • Cancellations and Refunds: We accept cancellations or refund requests for unused products within 14 days of purchase. Consultation fees are non-refundable once services have been rendered.

5. Shipping and Delivery

  • Shipping Policy: We strive to process orders within [Insert Timeframe] of receipt. Delivery times may vary based on location and shipping provider.
  • Lost or Damaged Items: NW Apothecary is not responsible for delays, losses, or damages caused by shipping providers. Please contact us if issues arise.

6. Intellectual Property

  • All content on this website, including text, images, logos, and graphics, is the property of NW Apothecary and is protected by copyright and trademark laws. You may not use, reproduce, or distribute this content without prior written permission.

7. Limitation of Liability

  • NW Apothecary and its representatives are not liable for any direct, indirect, incidental, or consequential damages arising from the use of our website, products, or services.
  • Use of our products and services is at your own risk. Always consult a healthcare professional for medical advice.

8. Privacy Policy

  • By using our services, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.

9. Changes to Terms and Conditions

  • NW Apothecary reserves the right to modify these terms at any time. Changes will be posted on this page with the updated effective date. Continued use of our site after changes are made constitutes your acceptance of the updated terms.

10. Governing Law

  • These terms are governed by the laws of Washington State, without regard to conflict of law principles.

11. Contact Information

If you have questions about these terms, please contact us:
Email: info@nwapothecary.com
Mailing Address: 1145 14th Avenue Suite B, Longview, WA 98632

12. Consultation Services

  • Purpose: Herbal consultations are for wellness and educational purposes only and do not replace medical advice.
  • No Guarantees: Results may vary based on individual factors, and NW Apothecary does not guarantee specific outcomes.
  • Client Responsibility: Clients must disclose all relevant health information for accurate recommendations.

13. Dispute Resolution

  • Informal Resolution: Encourage customers to contact you to resolve disputes amicably.
  • Arbitration Clause: By using NW Apothecary’s website, products, or services, you agree to the NW Apothecary Arbitration Clause.

14. Third-Party Services

  • NW Apothecary is not responsible for errors, breaches, or failures caused by third-party services used for consultations, payments, or shipping.

15. Termination of Services

  • NW Apothecary reserves the right to terminate services or block website access for users violating these terms or engaging in harmful activities.

16. Force Majeure

  • NW Apothecary is not liable for delays or failures due to events like natural disasters, pandemics, or supplier issues.

17. Indemnification

  • Customers agree to indemnify and hold NW Apothecary harmless from claims, damages, or liabilities resulting from misuse of products or services.

18. Feedback and Testimonials

  • By submitting feedback or testimonials, customers grant NW Apothecary permission to use them in marketing materials.

19. Digital Downloads (if applicable)

  • Digital downloads are for personal use only and may not be redistributed or sold.

20. Age Restrictions

NW Apothecary products and services are not intended for children under 18 without parental consent.