Privacy Policy for NW Apothecary
Effective Date: 11-21-2024
At NW Apothecary, your privacy is important to us. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, interact with our services, or purchase our products. By using our website (https://nwapothecary.com), you agree to the practices described in this policy.
1. Information We Collect
We collect the following types of information to provide you with the best experience:
a. Personal Information
- Name
- Email address
- Mailing address
- Phone number
- Payment information (processed securely via third-party payment processors)
b. Non-Personal Information
- Browser type and version
- IP address
- Device information
- Website usage data (via cookies and analytics tools)
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders.
- Provide customer support and respond to inquiries.
- Send updates, newsletters, or promotions (only if you opt-in).
- Improve our website and personalize your user experience.
- Comply with legal obligations.
3. Sharing Your Information
We respect your privacy and will never sell your personal information. However, we may share your data with trusted third parties, such as:
- Service Providers: Payment processors, shipping providers, or email marketing platforms.
- Legal Authorities: If required to comply with laws, regulations, or legal processes.
These parties are bound by confidentiality agreements and can only use your information as directed by NW Apothecary.
4. Cookies and Tracking Technologies
Our website uses cookies to enhance your browsing experience. Cookies help us:
- Analyze website traffic and usage patterns.
- Save your preferences for future visits.
- Provide personalized recommendations.
You can manage your cookie preferences in your browser settings. However, disabling cookies may affect your experience on our website.
5. Your Rights
You have the following rights regarding your personal information:
- Access: Request a copy of the personal information we hold about you.
- Correction: Update or correct inaccurate information.
- Deletion: Request the deletion of your personal information, unless required for legal or business purposes.
- Opt-Out: Unsubscribe from marketing emails by clicking the “unsubscribe” link in our emails.
To exercise these rights, please contact us at [Insert Email Address].
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. This includes secure servers, encryption, and regular monitoring of our systems. However, no method of transmission over the internet is 100% secure, so we cannot guarantee absolute security.
7. Third-Party Links
Our website may include links to external websites. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
8. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on this page with the effective date. Please review this policy periodically for the latest information.
9. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@nwapothecary.com
Mailing Address: 1145 14th Avenue
Suite B
Longview, WA 98632
10. Medical Information via JotForm
As part of our personalized consultations, NW Apothecary may collect medical information through a secure JotForm provided by Julie Nelson, our expert herbalist. This information is used solely to create customized herbal protocols tailored to your unique needs.
What We Collect:
- Health history
- Current medications
- Symptoms or concerns
- Other medical details you provide
How We Protect This Information:
- Secure Transmission: JotForm encrypts your data during transmission to ensure it is securely transferred.
- Restricted Access: Only Julie Nelson and authorized staff have access to this data, which is stored securely.
- Limited Use: This information is used solely for consultation purposes and is not shared with third parties unless required by law.
Your Rights:
You have the right to request a copy of the information submitted via JotForm, correct inaccuracies, or request its deletion after your consultation. To do so, please contact us at julie@nwapothecary.com.
Your trust is important to us, and we are committed to protecting your privacy as you explore the benefits of herbal wellness with NW Apothecary.