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GDPR/CCPA Compliance Statement for NW Apothecary

Effective Date: 2024-11-21

At NW Apothecary, we respect your privacy and are committed to complying with data protection regulations, including the General Data Protection Regulation (GDPR) for visitors from the European Union and the California Consumer Privacy Act (CCPA) for California residents. This statement outlines your rights and how we handle your data in compliance with these laws.

1. Data We Collect

We collect and process the following types of personal data:

  • Contact information (e.g., name, email, phone, address).
  • Health-related information (provided voluntarily during consultations).
  • Payment details (processed securely through third-party payment providers).
  • Website usage data (via cookies and analytics tools).

2. Your Rights Under GDPR

If you are an EU resident, you have the following rights regarding your personal data:

  • Access: Request a copy of the personal data we hold about you.
  • Correction: Ask us to correct inaccuracies in your data.
  • Deletion (Right to Be Forgotten): Request the deletion of your personal data, unless required for legal or business purposes.
  • Restriction: Limit how we process your data.
  • Data Portability: Request that we transfer your data to another service provider.
  • Objection: Object to the processing of your data for specific purposes, such as marketing.

3. Your Rights Under CCPA

If you are a California resident, you have the following rights:

  • Right to Know: Request information about the personal data we collect, use, and share.
  • Right to Delete: Request the deletion of your personal data, subject to certain exceptions.
  • Right to Opt-Out: Decline the sale of your personal data (NW Apothecary does not sell data).
  • Non-Discrimination: Exercise your rights without being denied services or charged different prices.

4. How to Exercise Your Rights

To exercise your GDPR or CCPA rights, please contact us using the details below. We may require verification of your identity before processing your request.

Contact Information:
Email: info@nwapothecary.com
Mailing Address: 1145 14th Avenue Suite B, Longview, WA 98632

5. Data Retention and Security

We retain your personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law. We use secure servers and encryption to protect your data from unauthorized access or disclosure.

6. Third-Party Service Providers

We may share your data with trusted third-party service providers (e.g., payment processors, shipping providers, or analytics tools) solely for business purposes. These providers are bound by confidentiality agreements and are required to protect your data.

7. Updates to This Statement

We may update this GDPR/CCPA Compliance Statement to reflect changes in our practices or legal requirements. Updates will be posted on this page with the effective date.

8. Additional Information

For more details, please refer to our Privacy Policy and Terms and Conditions.